CARRIAGE TERMS

1. Shipping Overview

At TRAILPEAKIS LLC, we aim to provide a reliable and convenient shipping experience for customers purchasing our camping, hiking, and outdoor equipment.

This Shipping Policy explains our shipping destinations, order processing procedures, estimated delivery times, shipping charges, and delivery arrangements.

We ship exclusively to addresses within the United States. Orders can only be placed for delivery to eligible U.S. addresses, and the checkout page is configured to accept U.S. shipping destinations only.

We do not offer international shipping.

2. Shipping Destinations

TRAILPEAKIS LLC currently provides shipping services within the United States only.

When placing an order, customers must enter a complete and valid U.S. shipping address, including the recipient's name, street address, city, state, and ZIP code.

The shipping country available at checkout is restricted to the United States. Customers cannot select an international destination through the standard checkout process.

We are unable to guarantee delivery to addresses that cannot be serviced by our available shipping arrangements.

3. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding applicable U.S. public holidays.

During order processing, we review order details, confirm payment, prepare the purchased products, and arrange shipment.

Order processing times may be affected by public holidays, unusually high order volumes, product availability, or circumstances requiring additional verification.

Please note that order processing time is separate from shipping transit time. The delivery estimate begins after the order has been processed and handed over to the shipping carrier.

4. U.S. Shipping and Delivery Time

We provide standard shipping for eligible orders delivered within the United States.

Estimated delivery timeframe: 3–7 business days after dispatch.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, seasonal demand, and other circumstances beyond our reasonable control.

The estimated delivery timeframe does not include the order processing period. Customers should therefore allow approximately 4–10 business days in total for order processing and delivery under normal conditions.

These timeframes are estimates rather than guaranteed delivery dates.

5. Shipping Methods and Carrier Information

Orders are shipped using standard shipping services appropriate for the destination and the products purchased.

Potential U.S. shipping carriers include:

• United States Postal Service (USPS): Domestic parcel delivery and applicable tracking services.

• UPS: Domestic package transportation and delivery.

• FedEx: Domestic parcel shipping and delivery services.

The carrier used for an individual order may depend on the delivery address, package characteristics, service availability, and fulfillment arrangements.

The carriers listed above are examples of commonly used U.S. shipping providers. Please confirm which carriers are actually used by TRAILPEAKIS LLC before publishing this section as a statement of established partnerships.

We offer standard shipping only. Expedited or express shipping options are not available through our website.

6. Shipping Fees

Applicable shipping fees will be displayed during checkout before the customer completes the purchase.

The total amount payable may include the product price, applicable shipping charges, and any applicable taxes.

Customers should review their order summary carefully before submitting payment. The shipping charges shown at checkout will apply to the order, subject to any correction required by law or agreed upon with the customer.

7. Order Confirmation and Tracking

After an order has been successfully submitted, customers may receive an order confirmation by email.

When tracking information is available, shipment notifications or tracking details may be provided to help customers monitor delivery progress.

Tracking availability and update frequency depend on the carrier and the shipping service used.

If tracking information does not update immediately after dispatch, please allow time for the carrier's system to register the shipment.

For questions regarding an existing shipment, customers may contact us with their order number and relevant delivery details.

8. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Please verify your shipping address before submitting an order. Incorrect ZIP codes, missing apartment or unit numbers, incomplete street addresses, or other errors may result in delivery delays, failed delivery attempts, or returned packages.

If you discover an address error after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist, but address changes cannot be guaranteed once an order has entered processing or has been handed over to a carrier.

Additional costs resulting from incorrect address information may apply where permitted by law and the applicable carrier's policies.

9. Delayed, Lost, or Damaged Shipments

Although we work to arrange shipment within the stated processing timeframe, delivery delays may occur because of severe weather, transportation disruptions, public holidays, carrier backlogs, incorrect address information, or other unforeseen events.

If your shipment appears delayed, please check the available tracking information first.

If your order appears lost or arrives damaged, contact us with your order number and a description of the issue. For damaged items, photographs of the packaging and the affected product may help us review your request.

We will assess the available information and work with the relevant shipping provider where appropriate to determine the next steps.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

10. Delivery Attempts and Undeliverable Packages

Customers should ensure that someone is available to receive a shipment when the carrier requires a delivery signature or other delivery arrangements.

If a package cannot be delivered because the address is incomplete, the recipient is unavailable, or the carrier cannot access the delivery location, the carrier may make additional delivery attempts, hold the package for collection, or return it to the sender according to its policies.

If a package is returned to us as undeliverable, please contact our customer support team to discuss the available options.

Any reshipment, refund, or additional shipping charge will be handled according to the circumstances, our applicable store policies, and relevant legal requirements.

11. Changes to This Shipping Policy

TRAILPEAKIS LLC may update this Shipping Policy when necessary to reflect changes in our shipping arrangements, business operations, or applicable legal requirements.

Any revised policy will be published on this page with an updated effective date.

We encourage customers to review this page before placing an order to understand the shipping terms currently in effect.